Privacy policy

Last updated: March 25, 2026

Sorlassey e. K. operates this store and website, including all related content, tools, products, and services (the "Services") to provide you with a curated shopping experience. Sorlassey e. K. is powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you access or use our Services.

By using our Services, you acknowledge that you have read and understand this Privacy Policy. In the event of any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs the processing of personal information.

1. Personal Information We Collect

We may collect the following categories of personal information:

  • Contact details: Name, email, phone number, billing/shipping address.

  • Financial information: Credit/debit card details, payment confirmations, transaction details.

  • Account information: Username, password, preferences, settings.

  • Transaction information: Items viewed, added to cart, purchased, returned, or canceled.

  • Communications: Messages or inquiries sent to us.

  • Device & usage information: IP address, browser, device type, network information, cookies, and interaction with Services.

2. Sources of Personal Information

  • Directly from you (account creation, purchases, communications).

  • Automatically via Services (cookies, device info, Shopify tools).

  • From our service providers or partners acting on our behalf.

3. How We Use Your Information

We use your information to:

  • Provide, personalize, and improve the Services, process orders, returns, exchanges, and manage accounts.

  • Send marketing communications and display targeted advertising (where legally permitted).

  • Authenticate accounts, prevent fraud, and maintain security.

  • Respond to inquiries and provide customer support.

  • Comply with legal obligations, enforce terms, and defend our rights.

4. How We Share Your Information

We may share personal information with:

  • Shopify and other vendors performing services on our behalf (IT, payment processing, fulfillment).

  • Marketing and advertising partners to provide promotional services.

  • Affiliates and within our corporate group.

  • Legal authorities or during business transactions (mergers, bankruptcy) if required by law.

For third-party advertising and processing, Shopify’s policies and applicable local laws apply. More info can be found on the Shopify Privacy Portal.

5. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before sharing information.

6. Children’s Privacy

Our Services are not intended for children under the legal age in your jurisdiction. We do not knowingly collect information from children. Parents may contact us to delete personal information if inadvertently collected.

7. Security & Retention

No system is completely secure. We implement reasonable security measures, but cannot guarantee perfect protection. Personal information is retained only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, delete, or port your personal information.

  • Withdraw consent or object to certain processing.

  • Manage communication preferences, including opting out of marketing emails.

  • Request restrictions on processing under applicable law.

For EU/UK residents, see the Shopify Privacy Portal for exercising these rights. Requests can be submitted to sorlassey@icloud.com. We may verify your identity before processing requests.

9. International Transfers

We may transfer personal information outside your country. Where required by law, we rely on recognized mechanisms like EU Standard Contractual Clauses to ensure adequate protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices, legal requirements, or operational needs. Updates will be posted with a revised “Last updated” date.

11. Contact

For questions, concerns, or exercising your data rights, contact us:

Sorlassey e. K. is the data controller for your personal information under applicable data protection laws.